Prompt Responsive Record Retrieval
Cases are won and lost during discovery. Your ability to appropriately value your claim is inherently implicated by the information at your fingertips. Imagine works with clients to ensure document requests are targeted and precise. The volume of records we produce is always secondary to the effectiveness of obtaining the complete set of records by the due date. To effect the prompt delivery of your documents, we have created a process based on the feedback of our clients, not an engineered cost-reducing process. We validate the locations prior to serving subpoenas and we contact the location every 3 days to ensure the records will be ready by the due date. We have formed strategic partnerships and collaborative working relationships with medical groups, corporate custodians, and process servers throughout the Nation. Our team of industry professionals is aware of facility-specific best practices and will work to help you avoid common request pitfalls that often delay productions. We make our clients a priority over process and as a result, we keep our clients informed through the process and they receive complete records in record time.